Privacy Policy

Effective Date: August 30, 2026

People’s Tree Specialists respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request tree services, submit a storm-response request, upload photographs, communicate with us, or otherwise provide information to us.

Information We May Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Property or service address
  • Details about requested tree or storm-damage services
  • Photographs or other images you upload
  • Information regarding trees, structures, vehicles, access conditions, hazards, utilities, or property damage
  • Communication preferences and SMS consent
  • Other information you choose to provide

We may also collect basic technical information associated with use of our website, such as browser type, device information, IP address, pages visited, and similar website activity.

How We Use Information

We may use the information we collect to:

  • Respond to service requests and inquiries
  • Evaluate tree, storm, or property conditions
  • Prioritize and manage Storm Response Queue requests
  • Prepare estimates and determine equipment or staffing needs
  • Schedule inspections or services
  • Communicate status updates, scheduling information, dispatch information, and follow-up messages
  • Maintain customer and service records
  • Improve our website, forms, and customer service
  • Protect our customers, employees, contractors, property, and business
  • Comply with applicable legal or regulatory requirements

Photographs and Storm-Damage Information

Photographs and information submitted through our Storm Response system may be reviewed to help assess the apparent condition of trees, structures, access areas, hazards, and storm damage.

Photographs and remote evaluations are informational and do not replace an on-site inspection when an on-site inspection is necessary for safety, diagnosis, pricing, or determining the proper scope of work.

Text Messaging and SMS Consent

If you voluntarily provide your mobile telephone number and consent to receive text messages, People’s Tree Specialists may send non-marketing messages related to your request, including status updates, scheduling, dispatch, service coordination, and follow-up.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out of text messages or HELP for assistance.

Consent to receive text messages is not a condition of purchasing services.

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

How Information May Be Shared

We do not sell your personal information.

We may share information when reasonably necessary to provide the services you requested, including with employees, authorized contractors, service providers, technology providers, or other parties assisting with scheduling, communications, estimating, dispatch, website operation, or service delivery.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect safety, property, or legal rights.

Data Security

We use reasonable administrative, technical, and operational measures intended to protect information in our possession. However, no internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Data Retention

We may retain submitted information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, comply with legal requirements, and support legitimate business purposes.

Third-Party Services

Our website and communications systems may use third-party technology providers for services such as website hosting, customer relationship management, forms, telephone calls, text messaging, email, scheduling, analytics, or other business functions.

Those providers may process information only as necessary to perform services on our behalf, subject to their applicable terms and privacy practices.

Your Choices

You may contact us to request that we update or correct personal information you have provided.

You may unsubscribe from SMS communications by replying STOP.

You may also contact us regarding questions about information you have submitted through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version may be posted on this page with a revised effective date.

Contact Us

People’s Tree Specialists
Phone: 678-653-4442
Email: [email protected]
Website: www.peoplestreespecialists.com